Terms of Service – ZZYDigital.com

Last Updated: 17th February 2026

Welcome to ZZYDigital.com. By using our website and our services, you agree to these Terms of Service (“Terms”). Please read them carefully.

1. About ZZYDigital.com

ZZYDigital.com is a full-service digital marketing & video company specializing in:

  • Video Marketing

  • Social Media Marketing (Facebook, Instagram, LinkedIn, TikTok)

  • Search Engine Optimization (SEO)

  • Advertorial Marketing

  • Video Production (Short, Long, Ads, etc)
  • Others

Our goal is to help businesses grow online, improve visibility, and drive leads.

2. Acceptance of Terms

By using our website or services, you confirm that:

  • You are 18 years or older or have legal authority to enter contracts.

  • You provide accurate and current information.

  • You agree to comply with these Terms.

3. Client Responsibilities

To ensure effective service delivery, clients agree to:

  • Provide timely access, approvals, and materials needed for campaigns.

  • Respond promptly to communications.

  • Comply with applicable laws and platform policies (Google, Meta, etc.).

  • Pay your order.

ZZYDigital.com is not responsible for delays caused by client inaction.

4. Payment Terms

  • Deposits or upfront payments are non-refundable once work begins, unless ZZYDigital.com cannot deliver the agreed services.

  • Monthly or retainer services are billed at the start of each period.

  • Late payments may result in service suspension until payment is received.

5. Refund Policy

Refunds are only provided if ZZYDigital.com cannot deliver services as agreed. Please see our full Refund Policy for details.

6. Intellectual Property

  • ZZYDigital.com retains ownership of all marketing strategies, reports, campaigns, and creative work until full payment is received.

  • Upon payment, clients receive a non-exclusive license to use deliverables.

  • Clients may not reproduce, sell, or distribute ZZYDigital.com content without permission.

7. Confidentiality

Both parties agree to maintain the confidentiality of sensitive information, strategies, and business data shared during the engagement.

8. Warranties and Disclaimers

  • ZZYDigital.com will use reasonable skill and care in providing services.

  • We do not guarantee results such as traffic, leads, or search rankings due to factors outside our control.

  • Services are provided “as-is” without warranties of fitness or merchantability.

9. Limitation of Liability

To the maximum extent permitted by law:

  • ZZYDigital.com is not liable for indirect or consequential damages, including lost revenue or profits.

  • Our total liability is limited to the fees paid for the affected services.

10. Termination

  • Clients may terminate services as outlined in the agreement.

  • Fees paid are non-refundable once services begin, except when ZZYDigital.com cannot deliver.

  • ZZYDigital.com may terminate services if the client violates these Terms or engages in illegal/unethical behavior.

11. Governing Law

These Terms are governed by the laws of Indonesia, and disputes will be resolved in Indonesia courts.

12. Changes to Terms

ZZYDigital.com reserves the right to update these Terms at any time. Updated Terms will be posted here, with the “Last Updated” date reflecting changes. Continued use constitutes acceptance of updated Terms.

13. Contact Us

For questions about these Terms, please contact:
Email: contact@zzydigital.com
Website: https://www.zzydigital.com